Privacy Statement

Travel Jinni Privacy Statement

Introduction

Travel Jinni, located in London, England, specializes in providing payment solutions for group travel. This privacy statement explains how we collect, use, store, and protect personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Scope and Consent

This privacy statement applies to all users of Travel Jinni, including group travellers and travel agents. By using our services, you consent to the collection, use, and sharing of your personal data as described in this statement.

Data Collection

We collect information that you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes:

Personal identification information: Name, email address, phone number, etc.

Payment and billing information: Credit/debit card details, bank account information, and other payment-related details.

Travel-related information: Travel dates, preferences, and other related details.

We may also collect information automatically when you use our services, including but not limited to:

Device and usage information: IP address, browser type, operating system, and usage patterns.

Location data: Geographical location data derived from your IP address or device.

Use of Data

We use your personal data for the following purposes:

To facilitate and process transactions between travellers and travel agents.

To personalize and improve our services, including customer support.

To conduct analytics and market research.

For compliance with legal obligations and to enforce our terms and conditions.

For communication regarding updates, security alerts, and support messages.

Data Sharing and Disclosure

We may share your personal data with third parties under the following circumstances:

With travel agents and service providers to fulfill your travel arrangements.

With payment processors and financial institutions to process payments.

With law enforcement or regulatory agencies, if required by law or to protect our rights and property.

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

Data Security and Storage

We implement state-of-the-art security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. Your data is stored on secure servers and is accessible only to authorized personnel.

Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your personal data will be securely deleted or anonymised.

Your Rights

Under GDPR, you have the right to access, correct, delete, or transfer your personal data. You also have the right to object to or restrict the processing of your data. To exercise these rights, please contact us at privacy@traveljinni.com.

Changes to Privacy Statement

We reserve the right to modify this privacy statement at any time. Any changes will be promptly posted on our website with the revised date.

Contact Information

If you have any questions or concerns about our privacy practices, please contact us at privacy@traveljinni.com.